Parcelsea laundry bag fits ca 5 family member’s bed sheets and towels.

You can put anything you can fit in the bag as part of the laundry service you order, but please note that if the bag is too full, we cannot guarantee that the items will be returned to you wrinkle-free.

The price of washing different items of clothing varies. Please see our price list for the different types of items.

As often as you like, but please keep in mind you must have an laundry bag given by us to place an order.

We do have processes in place with our own partners to reduce the messing up of laundry to close to zero, but with the high volumes there is a small chance that a mistake will slip through. In such cases, we always agree with the customer how to resolve the situation. We always approach all problems on a personalised basis.

You can let us know at least 24 hours before pick-up, so we can organise everything so that service planned for you will not take place.

• Place the order for the on-demand laundry service – the monthly subscription fee is 5€.
• Log into the customer platform on our website, clicking on the icon in the top right corner of the screen.
• Navigate to the Dashboard
• Select Order Laundry Pickup
• You’ll be charged 12€ as the minimum laundry fee – once the laundry is completed, we will charge the rest of the fee and send you an itemized invoice for all the items that were cleaned.
• Once you have placed the order we will get an e-mail about it. We will pick up your laundry bag asap, but not later than 24h. We will not pick up laundry bags on weekends and national holidays.
• In the meantime prepare the laundry bag and put it in your smart mailbox in the L compartment and lock the lid. Our courier will have a special PIN to open only the L compartment. 
• Now there’s nothing else left to do, but wait until washed and ironed laundry will be brought back to you.

You can add any item on our on-demand price list to the laundry bag, including individual items like shirts and blouses, jackets, trousers, bed linen and towels. Please see our itemized price list. It’s important to not fill the bags to the top – otherwise, the laundry may get wrinkled during transportation.

Throw the laundry and towels into the bag without folding them. Don’t mix damp items with dry ones – otherwise, color bleeding can happen.  

Don’t fill the laundry bags to the top – leave a little bit of extra space, so you can close the bag. Otherwise, you risk the laundry catching additional dirt during transportation

The same applies for the on-demand laundry service – if the bags are too full, the laundry may get wrinkled during transportation.

We recommend you take the thermo box out of the L section before adding the laundry bag to the section. This way it is sure the box will fit nicely. Also please do the same on the day laundry will be returned. This way you make sure the box will close after the bag is added to the L section and avoid possible damage from e.g. weather.