Follow these few steps to have your parcels delivered to your personal smart mailbox with Omniva at the price of a parcel machine service.

1. Register with Omniva’s self-service
2. When ordering from an e-shop, select “1. preference/Parcelsea nutipostkast” (1. eelistus/Parcelsea nutipostkast ) as the delivery method from the drop-down menu for Omniva parcel machines in the checkout.
3. Make sure the phone number you use when placing orders online matches the phone number in the Omniva self-service platform and at Parcelsea.

• Parcels with a phone number that has not been forwarded to ParcelSea.
• Parcels that exceed the maximum size of the boxes in the parcel box. 
• Parcels with additional identification or payment services:
  • Document delivery
  • Delivery to a specific person
  • Delivery to an adult
  • Cash on delivery

It is currently not possible to select Parcelsea as a preference in My Omniva. However, it doesn’t matter which preference you have chosen or if you have chosen it, the parcels will still be sent to your smart parcel box based on your phone number.

To do this, please contact us at klienditeenindus@self-service.parcelsea.com.

Possibly the e-shop made a mistake with the delivery address. The “1. preference/Parcelsea nutipostkast” option is a new solution and we are constantly working to inform and guide our merchants.

Additionally, parcels with related additional service(s) will not be delivered to your smart parcel box.

Contact us at info@omniva.ee or 661 6616 with the information of the e-shop that is missing from the list. We will then contact the e-shop and ask them to add the delivery option.

Yes. You can set a unique PIN code to each locker, which enables you to safely leave your parcels with the courier even when you’re away from home. Read more about sending parcels through the smart mailbox here.

Parcelsea is an open solution and every courier (or even a neighbour) can leave a package in the smart mailbox. The cells are alway open for use if they don’t already have packages inside.

Yes. ParcelSea is made of steel and securely fastened to the ground using bolts. The cells are protected from rain and humidity – read the conditions under which we’ve tested ParcelSea. Only you have access to the packages with your unique code after a cell is locked. The courier only has access to empty boxes. If the smart mailbox already contains packages, it can only be accessed if the owner has unlocked it.